Member Profile – Coffee Renegadez

Event Date: 26th September, 2020

Tell us about your company?

Coffee Renegadez is a small team of vastly experienced espresso machine technicians we pride ourselves on our industry knowledge and ability to repair any machine from small domestic machines to  large commercial machinery. 

Coffee Renegadez cover all aspects of  espresso machine maintenance from sales/service/repair/refurbishments/installation/customization/parts and accessories. 

Building strong and lasting customer relations is what sets us apart.

We have an amazing custom built workshop setup with the sole purpose of machinery maintenance  our vehicles are travelling workshops fully equipped with parts and workbenches so we can repair your machinery onsite without the need for any downtime or to remove your machine.

100% completely independent and our friendly technicians are all fully registered electrical service technicians with the EWRB.

We are based in Auckland and cover the  greater Auckland area and also can service the Waikato area if required.

How long have you been trading?

Coffee Renegadez has been trading since 2017 

Tell us about your role? 

My role at Coffee Renegadez is to provide our customers with a premium service and maintain strong relationships with our customers the role covers everything from meeting with roasters about their servicing requirements to restoring a 20 year old domestic machine every day is different and I love the variety and challenges that come with the role.

What is the best part of your job?

The best part of the job is definitely the people and customers there are so many amazing people in the coffee industry and I have been lucky to meet so many great people within the coffee community.

What is the biggest challenge your business faces? 

Unfortunately espresso machines are not to considerate when they decide to stop working so the biggest challenge is always being available for an emergency and still managing a busy workload. It is not uncommon for us to be called out at 6am on a monday or at 4pm on a friday for a machine emergency.

What is your favourite part of the industry?  

My favourite part of the industry is the new machinery coming out every year there are so many amazing machines and the technology and advancements are constantly improving. The standard just keeps getting pushed higher and higher which is great for everyone.

I enjoy that I am always learning and there is always some new technology to explore

What is the biggest change you’ve seen in the industry since your company has been operating?

The industry is still continuously growing at such a rapid pace with new roasters/cafes/technical companies popping up every week it is exciting to see that there are so many young people seeing the coffee industry as a great career path.

What change would you like to see?

Honestly not too much as a technician it is good to see as a general rule most customers take good care of their machines and are willing to listen when improvements could be made.

What would be your dream ‘coffee experience’?

I would like to visit one of the original espresso machine factories and see the entire process of how the machinery is made. I would love to visit the La Marzocco factory in Florence and have some coffee with the Italians.

Name two coffee legends would you want to have coffee with and why?  What would you drink?

I would very much enjoy sitting down having  an espresso shot and discussing machinery with any member of the famous Bambi family.

Next is a bit controversial I would want to meet the true creator of the flat white and explain to them the true extent of the myth and legend they have become  I think it is obvious what we would drink in this case.

Best way to contact/find you: 

We can be contacted at either Unit 40/18 Lambie drive, Auckland.

Renegadez.co.nz

info@renegadez.co.nz